Eye Clinic Liaison Officers (ECLOs) | Birmingham Vision

Eye Clinic Liaison Officers (ECLOs)

You may be referred to one of our Eye Clinic Liaison Officers (ECLO) if your sight is deteriorating or after a diagnosis. You can even request an appointment yourself and it’s a free and confidential service.
In brief, an ECLO is here to provide information and to support you and your family if you’ve been diagnosed with deteriorating sight. As well as emotional support throughout your sight loss journey.
ECLOs can help with financial issues, practical problems, coping at home, employment, getting from A to B and re-adjusting to the new challenges you face.

Image shows the ECLO with a client

“Russ is very friendly. He has made me feel very comfortable and given me hope.”

Once a patient is referred from their consultant, the ECLO can then advise and explain to the patient the process of formal registration with a visual impairment and what it entails. Registration can provide a number of benefits to people living with sight loss. They can also provide advice on employment, managing within the home and any other difficulties or concerns they have concerning their eye condition.

What can your ECLO do for you?

ECLOs provide emotional support by spending dedicated time with all patients following their appointment. This can be to give advice and guidance as well as a listening ear so that they can discuss the impact the condition may have on their life. They can also give advice on money worries, employment, coping at home and any other difficulties they may have in a none medical way.
They can refer patients to a wide range of sight loss charities and organisations that can assist with Access Technology, Social Groups, Sport & Leisure Activities as well as Rehabilitation that will provide Mobility training, Orientation and Daily Living Skills within the home and the community.
Image of ECLO Talia

Talia Dewhurst

Queen Elizabeth

07794 086139

Image shows ECLO Russ sitting with Guide Dog Sparks.

Russell Stephenson

Birmingham Midland Eye Centre

0121 507 6737
07814 968200